Commitment to Accessibility and Equality
At aliexpress-israel.co.il, we view site accessibility as a core value, and we believe that every person has a full and equal right to browse, read and use the information we provide about orders, deals and shopping tips on AliExpress. We invest ongoing effort to make the site convenient to use for as many people as possible, including people with disabilities, out of a commitment to equal opportunity, human dignity and the independence of every user.
Making the site accessible stems from our understanding that comfortable, respectful browsing is an inseparable part of the user experience we want to provide you. We continue to learn, test and improve the site on an ongoing basis, so that content added in the future will also remain accessible and usable for you.
Level of Accessibility on the Site
We work to align the site with the requirements of Israeli law in the field of accessibility, including the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013. These regulations require making online services and internet information accessible to the general public.
Within this framework, we strive to meet the requirements of the Israeli Standard IS 5568, which sets guidelines for accessibility of web content, as well as the international WCAG 2.1 Level AA guidelines. These guidelines are a widely accepted global standard for making websites accessible, focusing on four core principles: content that is Perceivable, Operable, Understandable and technologically Robust.
It is important for us to note that accessibility is not a one-time task but an ongoing process. Whenever we identify gaps, we work to fix them and update the site in line with technological developments and the feedback we receive from our users.
Accessibility Measures Implemented on the Site
To make browsing Ali Express and our site as convenient and clear as possible, we have implemented a range of technical and design measures. Among them:
- Semantic heading structure: The pages are built with an organized heading hierarchy (H1, H2, H3 and so on), allowing convenient navigation with screen readers and quick understanding of the content structure.
- Alternative text for images: We add alternative text descriptions (alt) to meaningful images, so that users of assistive technologies receive information about the image content.
- Full keyboard navigation and visible focus: The site can be navigated using keyboard keys alone, without the need for a mouse, with the focus area highlighted visually so you always know where you are.
- Proper color contrast: We maintain an appropriate contrast ratio between text and background, to make reading easier also for people with visual impairments.
- Responsive mobile design: The site is adapted for browsing on a variety of screens and sizes, including mobile phones and tablets, so the content remains readable and usable on any device.
- Readable and clear text: We use clear fonts, comfortable text sizes and simple, understandable language to make the content easier to grasp.
Please note that the site does not include a floating accessibility menu or an external accessibility widget. Accessibility is achieved through the proper and accessible construction of the site's own pages in accordance with the principles described above.
Third-Party Content and Components
Our site deals with recommendations, guides and links for shopping on AliExpress, and therefore includes outgoing links to the AliExpress site itself as well as to various social networks. It is important for you to know that this content, these pages and these platforms are managed by third parties who are not under our control.
We make every effort to make the content under our responsibility accessible, but we cannot guarantee that the AliExpress site, the social networks or other external components will be fully accessible in accordance with Israeli and international standards. When you move to an external site, that party's accessibility and usage policies apply.
If you encountered an accessibility difficulty in one of the external services we link to, we recommend contacting that party directly, and we would also appreciate it if you let us know so that we can consider alternatives or ways to assist.
Areas Not Yet Accessible and the Ongoing Improvement Process
Despite our ongoing efforts, accessibility may not yet be fully completed in certain parts of the site. This may stem from newly added content, complex technical components, or content embedded from external sources. We see this as a challenge we are continually working to reduce.
We are committed to continuing the improvement process: we review the site from time to time, fix flaws that are discovered, and implement improvements in line with the latest guidelines and the feedback received from users. If you encountered an area or component on the site that is not accessible to you, we would be very glad to hear from you - every comment helps us improve the browsing experience for all users.
How to Contact Us and the Accessibility Coordinator
If you encountered any problem with the site's accessibility, have a suggestion for improvement, or need assistance in receiving information that appears on the site in an accessible format - we are here for you and invite you to contact us. We will make every effort to handle each inquiry quickly, seriously and respectfully.
You can contact us regarding accessibility issues through the following channels:
- Email: You can send a message to info@aliexpress-israel.co.il.
- Contact form: You can fill out the form on the "Contact Us" page of the site and detail the nature of your inquiry.
So that we can handle your inquiry efficiently, we would appreciate it if you include the following details in your message: a description of the problem you encountered, the address of the page where the issue occurred, the type of browser and device you used, and return contact details. The more detailed the information, the faster and more accurately we can examine and address the matter.
We view the site's accessibility as an inseparable part of our service and values, and we are committed to continuing our efforts so that browsing information about AliExpress will be open, convenient and equal for everyone.
Last updated: June 2026