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❓How do I buy on AliExpress?

Check out our detailed buying guide on the "How to buy" page - there you'll find all the information you need, including detailed explanations about payment, shipping and order tracking.

💰How do I use coupons?

Our coupons are updated regularly. Visit the "Articles" page to find the most up-to-date coupons with detailed usage instructions.

📦How long does shipping take?

Shipping times vary depending on the shipping method you chose:

• •Standard shipping: 2-4 weeks
• •Express shipping: 1-2 weeks
• •Priority shipping: 3-7 days

🛡️Is shopping on AliExpress safe?

Yes! AliExpress is a secure platform with built-in buyer protection. All payments are encrypted, and you can open a dispute if a product doesn't arrive or doesn't match the description.

💸Will I have to pay customs or VAT?

It depends on the order value and your country's rules. Many orders arrive with no extra charge, but larger orders may be subject to local VAT or customs fees. Check your country's current import rules before a large order.

💳Which payment methods are accepted?

AliExpress accepts credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay and more. Payment is processed securely and encrypted on the AliExpress site.

🔄How do I make a return or get a refund?

If an item never arrives, is faulty or doesn't match the description, open a dispute on the order page within the Buyer Protection window. In most cases you'll get a full or partial refund, and we're happy to guide you through it.